Your privacy is very important to us. Before we get to the details, check out our Privacy Label to see a summary of our privacy practices. Click on the links to learn more and read the full policy below.
Collection and Sale of Data
- Do we sell your personal information? No
- Do we share aggregate information with other members on Yapphi after anonymising it ? Yes
- Do we share your data with third party API partners? Yes, with your consent
- Do we use sensitive categories of data, like health information? Yes, with your consent
- Do we use your contact list if you allow us access? Yes
- Do we delete your data when you request account deletion? Yes
- Do we retain your data for as long as we need it unless you request deletion? Yes
Privacy Tools and Controls
- Can you control who sees your activity and content? Yes
- Are privacy controls set to “Everyone” by default? Yes
- Can you download and delete your data? Yes
- Do all members worldwide have the same suite of tools and controls? Yes
- Do we track your device location to provide Yapphi to you? No
- Do we track your device location while you are not using the app? No
- Do we track your browsing activities on other sites? No
- Do we listen to you using your device microphone? No
- Do we send you marketing communications with opt out? Yes
- Do we send you push notifications with opt out? Yes
Yapphi is headquartered in Auckland, New Zealand and our Services are provided to you by Yapphi, Ltd.
12 Monarch Ave, Hillcrest
Auckland, New Zealand
Information Yapphi CollectsYapphi collects information about you, including information that directly or indirectly identifies you, if you or your other members choose to share it with Yapphi. We receive information in a few different ways, including when you track, compete or upload activities using the Services. Yapphi also collects information about how you use the Services. There are also several opportunities for you to share information about yourself, your friends, and your activities with Yapphi. For example:
Account, Profile, Activity, and Use Information
We collect basic account information such as your name, email address, date of birth, gender, username and password that helps secure and provide you with access to our Services.
Profile, activity and use information is collected about you when you choose to upload a picture, activity (including date, time and perceived exertion) or post, join a challenge, add your equipment usage, view others’ activities, or otherwise use the Services.
We use your contact information so we can respond to your support requests and comments.
We collect and process location information when you sign up for and use the Services. We do not track your device location at any time.
Content You Share
We can gather information from the photos, posts, comments, ratings, reviews, and other content you may share on the Services
You can choose to add your contacts’ information by connecting your contacts from your mobile device or social networking accounts to Yapphi. If you choose to share your contacts with Yapphi, Yapphi will, in accordance with your instructions, access and store your contacts’ information in order to identify connections and help you connect with them.
Connected Devices and Apps
Yapphi collects information from devices and apps you connect to Yapphi. For example, you may connect your Garmin watch or Apple watch to Yapphi and information from these devices and apps will be passed along to Yapphi with your permission.
Yapphi infers fitness score from activities, other measurements including height and weight or indicators like cadence.
When you make a payment on Yapphi, you may provide payment information such as your payment card or other payment details. We use Payment Card Industry compliant third-party payment services and we do not store your credit card information.
We may collect information from you through third parties, such as when we collect your feedback through surveys.
We may also collect information about you from other members such as when they give you kudos or comment on your activities.
How Yapphi Uses Information
Yapphi uses the information we collect and receive to operate the Services and to customize them for you. For example, with your consent we use your activity information to provide you with interesting and useful performance analysis. Subject to your privacy controls, your information, including parts of your profile, username, photos, your activities, the devices you use will be shared on Yapphi so that you may be able to participate in the Services, for example to show your place on a leaderboard. Certain information(e.g., your name, and some profile information) is also available to non-members on the web.
We use the information we collect about you, your friends on teh platform, and your activities to customize your experience. We also use the information we collect to process payments, provide support related to the Services, protect members and enforce our Terms of Service, promote safety, and to communicate with you (including to send marketing and push communications) where you have not opted out of receiving such messages and notifications.
We also use the information we collect to analyze, develop and improve the Services. To do this, Yapphi may use third-party analytics providers to gain insights into how our Services are used and to help us improve the Services.
We may also use the information we collect to market and promote the Services, activities on Yapphi, and other commercial products or services. This includes customizing your Yapphi experience. For example, if we know that you like to run, we may tell you about new running activities or show you sponsored content related to running. If we see that you run in a certain area, we may suggest a race in that area.
We do not sell your personal information. Yapphi may aggregate the information you and others make available in connection with the Services and post it publicly or share it with third parties. Examples of the type of information we may aggregate include information about equipment, usage, demographics, routes and performance. Yapphi may use, sell, license, and share this aggregated information with third parties for research or business.
How Information is Shared
In addition to sharing aggregated data about our members as described above, we also share personal information in accordance with your preferences, as needed to run our business and provide the Services, and where required for legal purposes, as set forth below.
We may share your information with third parties who provide services to Yapphi such as supporting, improving, promoting and securing the Services, processing payments, or fulfilling orders. These service providers only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf so that we or they may promote Yapphi or display information that may be relevant to your interests on the Services or other websites or services.
Publicly Available Information
When you join the Yapphi community, your anonymised profile can be used by Yapphi for creating competitor profiles, and other Yapphi users can compete with such profiles. Your name and other profile information is viewable only within your friends group i.e. by other Yapphi members that are connected to you.
Third Party Business via API or Other Integrations
We enable you to share your information and content with third party apps, plugins, or websites that integrate with the Services, as well as with third parties who work with Yapphi to offer an integrated feature, such as a challenge sponsor or tracking watch. You can choose to share your profile data and activity data (including private activities). If you click on the link for a sponsored integration, you will leave our platform and the sponsor may be able to identify that you visited their platform from Yapphi. Information collected by these third parties is subject to their terms and policies. Yapphi is not responsible for the terms or policies of third parties.
Affiliates and Acquirors of our Business or Assets
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is allowed by the law or reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that this is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of Yapphi or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
How We Protect Information
We take several measures to safeguard the collection, transmission and storage of the data we collect. We employ reasonable protections for your information that are appropriate to its sensitivity. The Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers. Yapphi engages providers that are industry leaders in online security, including Services verification, to strengthen the security of our Services. The Services are registered with site identification authorities so that your browser can confirm Yapphi’s identity before any personal information is sent. In addition, Yapphi’s secure servers protect this information using advanced firewall technology.
Managing Your Settings
Updating Account Information
You may correct, amend or update profile or account information at any time by adjusting that information in your account settings. If you need further assistance correcting inaccurate information, please contact Yapphi at https://support.yapphi.com. Yapphi will generally respond to your request within 10-14 business days.
Deleting Information and Accounts and Downloading Your Data
You can delete your account or download your data using our self-service tools. Click here to download your data, including your activity files. To request that your account is deleted, click here.
After you make a deletion request, we permanently and irreversibly delete your personal data from our systems, including backups. Once deleted, your data, including your account, activities and place on leaderboards cannot be reinstated. Following your deletion of your account, it may take up to 90 days to delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law and take other actions permitted by law.
Note that content you have shared with others, such as photos, or that others have copied may also remain visible after you have deleted your account or deleted specific information from your own profile. Your public profile may be displayed in search engine results until the search engine refreshes its cache.
Yapphi also provides you the option to remove individual activities you have posted from view on the Services without deleting your account. The activities will typically remain on Yapphi’s systems.
Your Rights and Our Legal Bases
We provide the same suite of privacy tools and controls to all of our members worldwide.
Our Legal Bases
- as necessary to provide the Services and fulfill our obligations pursuant to the Terms of Service. For example, we cannot provide the Services unless we collect and use your location information;
- where you have consented to the processing;
- where necessary to comply with a legal obligation, a court order, or to exercise and defend legal claims;
- to protect your vital interests, or those of others, such as in the case of emergencies; and
- where necessary for the purposes of Yapphi’s or a third party’s legitimate interests, such as our interests in protecting our members, our partners’ interests in collaborating with our members, and our commercial interests in ensuring the sustainability of the Services.
The Services are operated from New Zealand. If you are located outside of New Zealand and choose to use the Services or provide information to us, you acknowledge and understand that your information will be transferred, processed and stored in New Zealand, as it is necessary to provide the Services and perform the Terms of Service. New Zealand privacy laws may not be as protective as those in your jurisdiction.
Retention of Information
Information connected to you that is no longer necessary and relevant to provide our Services may be de-identified or aggregated with other non-personal data to provide insights which are commercially valuable to Yapphi, such as statistics of the use of the Services. For example, we may retain depersonalized geolocation information to continue to improve the Services. This information will be de-associated with your name and other identifiers.
Other Yapphi Sites
Yapphi maintains certain websites that can be accessed outside of https://yapphi.com, such as https://blog.yapphi.com (the “Other Sites”). The Other Sites maintain the look and feel of the Services, but are hosted by outside service providers with their own terms and privacy policies. If you interact with the Other Sites, your information may be stored, processed, or shared outside of the Services. If you interact with the Other Sites, you acknowledge that you may be subject to the terms and conditions and policies applicable to such Other Site. Please be aware that any personal information you submit to the Other Sites may be read, collected, or used by other users of these forums indefinitely, and could be used to send you unsolicited messages. Yapphi is not responsible for the personal information you choose to submit via the Other Sites.